Privacy And Security

This privacy policy explains what personal information is collected through our websites and online services, how that information is used, to whom it is disclosed, and how it is safeguarded. Unless indicated otherwise, this policy applies only to personal information collected through the websites, microsites, mobile applications, and other online services of our store and lines of business that expressly adopt, and display or link to, this policy (collectively, the “Services”). By “personal information” we mean information that can be used directly to identify you (including name, home address, and email address), as well as other information (like tastes and preferences) when coupled with your identifying information. We may refer to Angel’s Casa as “we,” “us,” or “our” throughout this privacy policy.

This privacy policy answers these questions

  • What information is collected and how is it used?
  • How is the technology used to serve our advertisements on other online services and what choices do you have?
  • How do our Services interact with third-party services and content?
  • What information do we share with third parties and our sister brands (or what information may they access because of the services they provide to us)?
  • What choices do you have over how your information is used?
  • How do you update your personal information?
  • How do we address children’s privacy?
  • How do we secure your information on our Services?
  • Where is personal information stored and processed?
  • Whom should you contact with questions or concerns?
  • When was this policy last updated?

What information is collected and how is it used?

1.     Information You Directly Provide through our Services

We collect personal information directly from you when you visit our Services to do all the things typically associated with online services. Examples of the personal information we collect include name, address, phone number, email address, personal preferences, payment card number, purchase and ordering information, demographic information, responses to survey questions, sizing information and any other information you choose to provide. Our Services may also give you the option to upload or share pictures or videos of yourself and others.

This information is collected at various places on our Services: for instance, when you check out with your online order; engage with our mobile applications; subscribe to catalogs, email offers, and mobile messaging offers; participate in surveys; join Angel’s Casa; enter contests or sweepstakes; or interact with special-event or program offers.

We may also collect information that you provide on our Services about people you know. For example, we collect your gift recipient’s contact information to process your gift orders. We may also collect contact information about your friends and family members when you participate in one of our refer-a-friend programs. In these instances, we may send a message to your friend or family member on your behalf. Please ensure that you only submit email addresses of individuals with whom you have a personal or family relationship and who would want to receive the message from you.

We use personal information about you collected on the Services to do things like:

  • process your online orders;
  • open an online account at your request;
  • personalize your online experience with content and offers that are tailored to your interests;
  • provide customer service, whether it’s responding to a request or following up on an order;
  • include you in surveys and contests;
  • enable you to post your content, such as comments, images or videos;
  • facilitate networks of online social activity centered around our products and services;
  • improve our Services, the manner in which offers are made on our Services, the purchase decisions of our visitors, and the interactions visitors have with our Services;
  • enable you to interact with third-party content service providers, whether by linking to their sites, viewing their content within our online environment, or by viewing our content within their online environment; and
  • market our products and services that may be of interest to you–for instance, we may add you to the Angel’s Casa email list when you make an online purchase or sign up to receive emails; or we may add you to Angel’s Casa print-catalogue list when you make an online purchase.

2.    Information We Observe or Collect through Technology

a.  Location Information

We may collect information about your location when you access or use our Services. For more details, please see “What choices do you have over how your information is used?” below.

b.  Navigational Information

c.  Device Information

We collect information about the computer or mobile device used to access our Services, such as the hardware model, operating system and version, identification numbers assigned to your mobile device, such as the ID for Advertising (IDFA) on Apple devices, and the Advertising ID on Android devices, mobile network information, and website or app usage behavior.

d.  Cookies, Clear Gifs, and Similar Technologies

To better understand how you interact with our Services, we may collect information using cookies, clear-gifs (also known as web beacons or web bugs) and similar technologies.

A cookie is a small amount of data that’s stored by your browser on your device. It’s used to do things like see how you navigate our Services, what you click on, and remember you and your online purchases when you return. This helps us improve our Services, provide better customer service, tailor your online experience, and tailor offers to you based on your unique tastes and both your online and offline (e.g., in-store) interactions and purchase history.

A clear gif is a nearly invisible pixel-sized graphic image on a web page, web-based document or e-mail message. It helps us do things like view the URL of the page on which the clear gif appears and the time the site, document or email in question is viewed. Clear gifs in e-mails help us confirm the receipt of, and response to, our emails, including those that you forward to friends and family; and they help deliver a more personalized online experience.

In addition to cookies and clear gifs, we may also use device identifiers, web storage and other technologies to collect information about your interactions with our content and Services.

3.     Information Others Observe or Collect through Technology

We also contract with third-party advertising companies, which may collect information about your online activities on the Services, over time and across third-party websites and online services, for use in delivering tailored online display and banner advertising to you on other websites and online services. To serve this advertising, these third-party companies place, use, or rely on the technologies described above, including cookies, clear gifs, device identifiers and similar technologies to obtain information about customer interactions with us through our Services and interactions with other online services. These companies use the information they collect to serve you ads that are targeted to your interests.

How do our Services interact with third-party services and content?

We may link to third-party sites and services, or otherwise display third-party content through our Services. We do this for your convenience. We don’t endorse or generally have any affiliation with these third parties. And we don’t control and aren’t responsible for their practices. It is possible that the third party providing content through our Services may collect or observe information through its use of technology. Whether the third-party content appears within our Services (like a map frame), or you leave our Services to view it, those service provider’s terms, conditions, and privacy policies govern your online experience (unless we post a statement that indicates otherwise). Please view their terms of service and privacy policies if you have any question about their practices.

Here’s a partial list of the third-party content and services available through or via our Services:

1.  Interactive Maps

We may facilitate easy access to the online maps of content providers like Google, Microsoft, and Yahoo. There you can get quick location, driving, and contact information for our stores.

2.  Inline Framing

We may embed content on our Services from other online services, such as live or recorded video.

3.  Sweepstakes, Contests, and Survey Sites

We may rely on the expertise of third-party service providers to run sweepstakes, contests, and surveys. Navigation to these sites may be seamless so that it appears you’re still using our Services. In these cases, the third-party’s privacy policy may apply to any personal information you provide in connection with the event. So please take note of who’s running the event in question; and the terms, conditions, and policies that apply.

4.  Social Networking and other Third-Party Sites and Services

We may at times facilitate easy access to third-party sites and online services, like social networks and other services that host user-generated content. This may include easy click-through access, the ability for you to share content on third-party services, or even “single sign-on” to these services. The third-party’s privacy policy applies to any information or content you provide through these services.

 

What choices do you have over how your information is used?

1.  Email

You may remove yourself from the Angel’s Casa email list by following the removal instructions located at the bottom of each commercial email or by completing the removal from e-mail form. Opting out of any of these emails will not stop operational or transactional messages such as password-reset or account related information from the brand or line of business in question. We may occasionally provide you with the opportunity to opt in to receive email messages from third parties. If you do opt in, we’ll share your e-mail address with the specific third party in question. Please review their privacy policies to see how they treat your personal information.

2.  Mobile Text Messaging

If you’ve signed up for mobile text messaging offers (e.g., fromAC) but later decide you no longer wish to receive these offers, simply follow the opt-out instructions included in the mobile message.

3.  Mobile Push Notifications/Alerts

With your consent, we may send push notifications or alerts to your mobile device. You can deactivate these messages at any time by changing the notification settings on your mobile device.

4.  Location Information

You may have the ability to turn location-based services on and off by adjusting the settings of your Internet browser or mobile device or, for some devices, by revoking permission for our mobile apps to access your location information.

5.  Postal Mail: Catalogs

If you’d like to specify your preferences for our postal mail. Contact our customer care.

 

6.   Cookies and Clear Gifs

Your browser may offer the ability to block or delete cookies from your device. Simply follow your browser’s instructions on how to block and clear cookies.

How do you update your personal information?

We prefer to keep your personal information accurate and up-to-date. You may update or modify your billing- and shipping-related information, and other account information, by logging onto our Services (e.g., Your Account on the Angel’s Casa website, or Edit Profile Angel’s Casa on your account).

How do we address children’s privacy?

We do not knowingly collect information provided by children under the age of 13.

How do we secure your information on our Services?

We maintain administrative, technical and physical safeguards designed to protect the personal information we collect through our Services against accidental, unlawful destruction, loss, alteration, access, disclosure or use. While we implement the above security measures on our site, you should be aware that 100% security is not always possible.

Where is personal information stored and processed?

Angel’s Casa is a global organization, with affiliated legal entities, business processes, management structures, and technical systems that cross borders. As the majority of our administrative and technical support functions are headquartered in the India. we share, store and process personal information in the India. Customers accessing and purchasing with our Services will be interacting with servers and services provided from within India.

When we transfer your personal information internationally we will take steps to ensure that your personal information is treated lawfully in the manner we describe in this privacy policy.

Whom should you contact with questions or concerns?

If you have questions about our Privacy Policy, please feel free to contact us.

When was this policy last updated?

This privacy policy was last updated on the Effective Date listed above. If you’re concerned about how your personal information is used, please visit our Services often for this and other important announcements about angelscasa.com